Service Policy

StartTambola.com is a self-service platform designed for public use. It is not a custom or personal development agency. The platform provides the same service and features to all users equally, and does not cater to individual customization, deployment requests, or technical development.

1. Platform Nature and Hosting

We utilize Hostinger as our web hosting provider. As such, any unexpected service disruption, downtime, or crash may occur due to standard hosting behavior and should be considered normal and beyond our direct control.

Such interruptions are natural in the technology landscape and are not caused deliberately. Downtime can happen during peak hours, server issues, or even hosting-level maintenance.

2. Equal and Shared Usage

Every user accesses StartTambola.com through the same backend systems. This shared model ensures fairness, but it also means that one user's experience is not technically separated from another. Issues that arise typically affect all users equally and cannot be attributed to specific user accounts or actions.

3. Legal Responsibility and Misunderstanding

Clients must not accuse or sue StartTambola.com for hosting or performance-related incidents unless there is conclusive proof of intentional negligence. We emphasize that this platform is not a custom product tailored to individual needs. It is a generalized solution used by thousands.

Technological glitches like server crash, slow speed, or service halt are often momentary and should not be interpreted as targeted or malicious actions by our team.

4. Best Effort Commitment

We make every effort to deliver uninterrupted services with high uptime. However, no platform can promise 100% uptime, especially those running on third-party hosting infrastructures. We encourage users to consider this reality and prepare accordingly when scheduling events or public games.

5. Misuse of the Generated Website

Any website generated using StartTambola.com must not be used for fraudulent, scam-related, or suspicious activities. If a website is found to be involved in such behavior, it will be permanently banned.

The associated phone number and email address will be blacklisted, meaning that any future registrations using the same contact information will also be denied. This measure helps protect the integrity of the platform and the wider user base.

No refunds will be issued in such cases, as the platform incurs costs to publish and host each website.

Even if a new website is generated under a different name, if it is directly or indirectly linked to a previously blacklisted user, it will also be banned without warning.

No appeal, retaliation, or dispute will be considered valid in such cases. The user accepts full responsibility for using the platform ethically and legally. Misuse of the platform for any activity that is morally, financially, or socially harmful will lead to permanent termination of access.